Returns & Exchanges
At Molten, we stand behind the quality of our sports equipment and offer a 30-day return window for items in original, unused condition. Whether it is a basketball, volleyball, or soccer ball, we want to ensure you have the perfect gear for your game.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your Molten gear.
Ship the Package
Drop off your package at any authorized carrier location, ensuring that all original tags and packaging are included to avoid processing delays.
Receive Your Refund
After our warehouse team inspects the returned equipment, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing