Frequently Asked Questions
Everything you need to know about our premium sports equipment.
Are Molten balls shipped inflated or deflated?
To ensure the integrity of the materials and reduce shipping costs, most of our balls are shipped deflated. We recommend using a standard pump and needle with a small amount of lubricant to inflate them to the PSI specified on the valve.
How do I ensure I am purchasing an authentic Molten product?
All authentic Molten products feature specific holographic stickers and embossed logos. To guarantee authenticity, always purchase directly from our official store or authorized retail partners listed on our website.
What is your return policy for sports equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene and safety reasons, used equipment or balls that have been inflated and played with cannot be returned unless there is a manufacturing defect.
Do you offer bulk discounts for schools and sports clubs?
Yes, we provide specialized pricing for educational institutions, professional leagues, and community clubs. Please contact our sales team through the 'Bulk Orders' page for a custom quote.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for an upcoming tournament or match.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.